Privacy Policy

SECTION 1. PURPOSE

The purpose of this privacy policy is to inform users of the collection and processing of data by SAENATREE and data collected during your navigation on the site www.saenatree.com.

ARTICLE 2. DEFINITION

Personal data Any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”); an “identifiable natural person” is deemed to be a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, psychological, economic, cultural or social identity.

Processing Any operation or set of operations, whether or not performed by automatic means, which is applied to personal data or sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, limitation, erasure or destruction.

File Any structured set of personal data accessible according to specific criteria, whether centralized, decentralized or distributed functionally or geographically.

Data controller The natural or legal person, public authority, department or other body which, alone or jointly with others, determines the purposes and means of the processing.

Subcontractor The natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Recipient (partner) The natural or legal person, public authority, department or other body that receives personal data, whether or not it is a third party.

Intermediate storage It is the fact of isolating the data in an intermediate storage base, separate from the active base with restricted access insofar as :

  • There is a legal obligation to store data for a fixed period of time;
  • In the absence of a retention obligation, the data is nevertheless of administrative interest.

ARTICLE 3. ACCEPTANCE OF THE PRIVACY POLICY

By accessing the saeantree.com website, the user agrees to the privacy policy set forth.

ARTICLE 4. IDENTITY OF THE CONTROLLER

The controller is SAENATREE SARL, registered in the RCS of PARIS under No. 951 901 933 whose headquarters is located at 60, Rue François 1er – 75008 Paris represented by Alexis de Lapeyrière.

ARTICLE 5. DATA COLLECTED AND PURPOSES

SAENATREE collects the following personal data for the following purposes:

  • To manage the relationship with customers when you contact SAENATREE via the online contact form (we collect your name, email address, phone number and any personal data you enter in the message), via our contact email address info@saenatree.com (we collect your email address and any personal data you enter in your message), via our official pages on social networks.
  • To process your request for retraction, we collect your name, your first name, your postal address, your e-mail address, your telephone number, your order number.
  • To process your requests to exercise your rights regarding your personal data, we collect your name, first name, postal address, telephone number, identity card or passport.
  • To ensure the management of possible withdrawals and/or recalls of products, we collect your name, first name, postal address, e-mail address, telephone number and order number.
  • With your agreement:
    • To send you newsletters about news and offers SAENATREE, we collect your email address.
    • To send you a gift on your birthday, we collect your day and month of birth.
    • For the processing of customer reviews, We collect your first name and your name. SAENATREE disseminates only your first name and the first letter of your name on its site.
    • To carry out statistical analysis of our site By e-mail: we collect information about you, such as audience measurements and product preferences, in order to improve and adapt our activities from a marketing and commercial point of view.

ARTICLE 6. THE LEGAL BASIS OF THE TREATMENTS

The legal basis for the processing of personal data by SAENATREE are as follows:

6.1. Legal obligations

As part of its activity, SAENATREE is required to process certain data to comply with the law, this includes data concerning the withdrawal or recall of products.

6.2. Consent

Some treatments are based on your consent. This is the case for the subscription to the newsletter,. This is also the case for your testimonials posted online on the site.

This is also the case for certain cookies, particularly those of third parties.

6.3. Legitimate interest

Some of the processing of personal data made by SAENATREE based on its legitimate interest. This is the case of the prevention and fight against fraud on the site .www.saenatree.com.

ARTICLE 7. RETENTION PERIOD OF YOUR DATA

The data concerning the sending of newsletters are kept for a period of three (3) years from your last activity on the site including the sending of an email.

ARTICLE 8. RECIPIENTS OF PERSONAL DATA

Personal data are collected and processed by SAENATREE. However, some of the personal data of the Internet user and/or customers may also be intended for third parties working with or on behalf of SAENATREE.

This includes subcontractors of SAENATREE such as:

  • The host of the site www.saeanatree.com
  • Transport providers
  • Providers of logistics
  • Editor of software for sending newsletters, promotional offers of SAENATREE.

It is also Google analytics®, Facebook®, Instagram® and TikTok® for audience analysis.

ARTICLE 9. YOUR RIGHTS

9.1. Right of access (article 15 of the GDPR)

You have the right to obtain confirmation as to whether or not personal data concerning you are being processed. In the event that data is processed, you have a right of access to that data and to the following information:

  1. The purposes of the processing ;
  2. The categories of personal data concerned;
  3. The recipients or categories of recipients to whom the data have been communicated or will be communicated;
  4. If possible, the period of time for which the data is to be kept or, if this is not possible, the criteria used to determine this period;
  5. The existence of the right to request the rectification or erasure of data, or a restriction of processing or the right to object to processing;
  6. The right to lodge a complaint with the CNIL;
  7. Where personal data is not collected from you directly, any information available at the source;
  8. The existence of automated decision-making, including profiling and, at least in such cases, useful information about the underlying logic and the significance and intended consequences of such processing for you.

You will be provided with a copy of the data subject to processing.

You may be required to pay a reasonable fee based on administrative costs for any additional copies you request.

If you request a copy of the data digitally, it will be provided to you in a commonly used digital form unless you request otherwise.

Finally, the right to obtain a copy of personal data must not infringe on the rights and freedoms of others.

9.2. Right of rectification (Article 16 of the GDPR)

You have the right to ask for the rectification of your data which would be inaccurate, as soon as possible. You also have the right to obtain that incomplete personal data concerning you be completed, including by providing an additional declaration.

9.3. Right to erasure (Article 17 of the GDPR)

You have the right to erasure of your personal data as soon as possible when one of the following reasons applies:

  1. The personal data is no longer necessary for the purposes for which it was collected or otherwise processed;
  2. You withdraw your consent on which the processing is based and there is no other legal basis for the processing concerned. The withdrawal of consent is valid for the future;
  3. You exercise your right to object and there is no compelling legitimate reason for the processing;
  4. The personal data has been processed unlawfully;
  5. The personal data must be erased to comply with a legal obligation.

You are informed that the right to erasure may not apply if the processing is necessary for compliance with a legal obligation or for the establishment, exercise or defense of legal claims.

9.4. Right to limit processing (Article 18 of the GDPR)

You have the right to request the limitation of the processing of your personal data when one of the following applies:

  1. Verification of your data after you have challenged the accuracy of your personal data;
  2. The processing is unlawful and you object to the erasure of your personal data and demand the limitation of their use;
  3. SAENATREE no longer needs your personal data for processing but the data is necessary for you to establish, exercise or defend legal claims;
  4. You have objected to the processing and SAENATREE verifies whether the legitimate reasons pursued by SAENATREE prevail over your legitimate reasons.

9.5. Right to the portability of personal data (Article 20 of the GDPR)

At your request, you have the right to receive your personal data in a structured, commonly used and machine-readable format when:

  1. The processing is based on consent or on a contract ;
  2. And the processing is carried out using automated processes.

In exercising this right, you have the right to have your personal data transferred directly to another controller where technically possible.

The right to portability must not infringe the rights and freedoms of third parties.

9.6. Right to object (Article 21 of the GDPR)

Pursuant to the right of objection, you have the right to object at any time to the processing of your personal data based on legitimate interests.

Personal data will no longer be processed unless it is demonstrated that compelling legitimate grounds for processing exist and override your interests and rights and freedoms or for the establishment, exercise or defense of legal claims.

9.7. Fate of personal data post-mortem

In application of the law, you have the right to define your directives relating to the conservation, the erasure and the communication of your personal data in case of death.

You can communicate your specific directives to us or register them with a certified digital trustworthy third party.

You can then designate the person of your choice to carry out your instructions. Otherwise, it will be your heirs.

You have the right to modify or revoke your instructions at any time.

9.8. Right to refer to the CNIL

You have the right to file a complaint with the CNIL, supervisory authority www.cnil.fr).

ARTICLE 10. HOW TO EXERCISE YOUR RIGHTS

10.1. How to exercise your rights

For all requests concerning personal data processed by SAENATREE, you can send your requests to the following addresses

  • By mail: SAENATREE SARL – 60 RUE François 1er, 75008 Paris
  • By e-mail: info@saenatree.com

SAENATREE may ask you for a copy of your identity card in case of doubt about the identity of the applicant.

10.2. Response time

SAENATREE has a period of one (1) month to respond from the receipt of your request. This period may be extended by two (2) months given the complexity and number of requests. SAENATREE will inform the person concerned within one month of his request.

In the event of the exercise of your right of deletion or your right to erasure, you are informed that SAENATREE may be required to retain personal data concerning you in cases provided for by law, such as, for example, exercise of rights.

ARTICLE 11. MODIFICATION OF THE PRIVACY POLICY

The privacy policy may be amended at any time due to legislative or regulatory changes or due to new treatment implemented by SAENATREE.

The date of modification of the privacy policy will appear on the said document and the new privacy policy will apply to any connection subsequent to the modification